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    Get the App

    It’s everything and a bank. What more could you need?

    Scan to download the Maya app

    For existing Maya users,
    update your app to Maya

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    Email Verification

    Secure and recover your account by verifying your email

    We have enhanced security measures to ensure your safer transactions. Verify your email address to make sure your account is free from scammers.

    User chooses to verify existing email

    1. Tap on profile, click on "Settings" and choose "Account Recovery"
    2. Click on "Send Email Verification"
    3. Check your e-mail for the message Maya sent
    4. Verify the request by clicking on the validation link sent to the nominated e-mail address
    5. Check back Account recovery screen
    6. E-mail is now verified

    Available for upgraded accounts only

    User nominates a new email address for verification

    1. Tap on profile, click on "Settings" and choose "Account Recovery"
    2. Choose " Use a Different Email Address"
    3. Enter the new e-mail address
    4. Enter your Maya account password and click confirm
    5. Verify the request by clicking on the validation link sent to the new nominateed e-mail address
    6. Check back account recovery screen
    7. New e-mail is now verified

    Available for upgraded accounts only

    Related guides

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    Card one

    Upgrade Account

    Open a savings account, personalize your experience, bump your wallet limit and more

    View guide
    Card one

    Account Limits

    Learn all about the different types of Maya accounts

    View guide

    It’s everything and a bank. What more could you need?

    For existing PayMaya users, update your app to Maya

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    Maya Customer Hotline: (+632) 8845-7788
    Domestic Toll-Free: 1-800-1084-57788
     

    Maya is powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas.
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