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Account Limits

Learn what you can do with your Maya account

Own your spending with Maya

Get to know the available features and transaction limits
of the different types of accounts

Basic

  • Monthly limit of ₱50,000
  • Over-the-Counter Cash In
  • Buy digital goods on the shop
  • Scan PayMaya QR to pay merchants
  • Cashback, discounts and rewards
  • Receive Money from Banks/wallets via Instapay and QRPH
  • Send money to other Maya users and Padala agents
  • Send money to other Bank accounts/Wallets
  • Withdraw money from any Bancnet ATMs here and abroad through the Maya physical card
  • Receive Money from Banks/Wallets via QRPH, Instapay, Pesonet and Bank Pull
  • Free Buyer Protect* insurance which covers losses of up to ₱8,000 per claim for non-delivery of goods, wrong or incomplete deliveries, and physical damage
    *minimum ₱100 spend requirement on the Maya app

Upgraded

  • Increased monthly limit of ₱100,000
  • Over-the-Counter Cash In
  • Buy digital goods on the shop
  • Scan Maya QR to pay merchants
  • Cashback, discounts and rewards
  • Send money to other Maya users and Padala agents
  • Send money to other Bank accounts/Wallets
  • Withdraw money from any Bancnet ATMs here and abroad through the Maya physical card
  • Receive Money from Banks/Wallets via QRPH, Instapay, Pesonet and Bank Pull
  • Free Buyer Protect* insurance which covers losses of up to ₱8,000 per claim for non-delivery of goods, wrong or incomplete deliveries, and physical damage
    *minimum ₱100 spend requirement on the Maya app

Requirements:
Video selfie, Valid ID, Verified Address and Verified Personal Information

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Wallet and Transaction Limits

Account Types
Wallet Balance
Monthly Limit
Purchase Monthly Limit
ATM Withdrawal Monthly Limit Limit: Based on ATM Rule, ₱ 50K daily
Send Money to other Maya users Monthly Limit
Bank Transfer (InstaPay Sending) Monthly Limit
From other Maya Users Monthly Limit
From other banks (InstaPay Receiving) Monthly Limit
Via Maya app using Mastercard/VISA issued cards, BPI and BDO Over-the -Counter Partners

Limit: Via Card (₱10K), BPI Account (₱20K), BDO OTC (Up to Wallet Size)
Online & Banking Partners BPI Online, Metrobank, Unionbank ATM/Online, RCBC, PBCOM, Maybank, AUB, PNB & Other Partners

Non-Bank and Over-the-Counter Partners
Limit: ₱50K per transaction
Account Types Basic Upgraded Super Users Ultimate Users
Wallet Balance Monthly Limit ₱50K ₱100K ₱500K ₱5M
Purchase Monthly Limit ₱50K Daily Limit ₱100K Daily Limit
  • Unlimited monthly amount
  • Unlimited Number of transactions
₱500K Daily Limit
  • Unlimited monthly amount
  • Unlimited Number of transactions
₱5M Daily Limit
  • Unlimited monthly amount
  • Unlimited Number of transactions
ATM Withdrawal Monthly Limit: Based on ATM Rule, ₱50K daily -

₱50K Daily Limit

  • 10x a day 60x a month

₱50K Daily Limit

  • Unlimited Number of transactions

 ₱50K Daily Limit

  • Unlimited Number of transactions
Send Money to other Maya users Monthly Limit - ₱20K per Transaction ₱100K Daily Limit
  • Unlimited monthly amount
  • Limit 60x a
    month
₱500K Daily Limit
  • Unlimited monthly amount
  • Unlimited Number of transactions
₱5M Daily Limit
  • Unlimited monthly amount
  • Unlimited Number of transactions
     
Bank Transfer (InstaPay Sending) Monthly Limit -

₱50K Daily Limit
₱100K Monthly Limit
40x a month

₱50K Daily Limit
₱500K Monthly
Limit 80x a month

₱50K Daily Limit
₱5M Monthly
Unlimited Number
of transactions

Receiving Money Limit
From other Maya Users Monthly Limit Depends on the combined monthly wallet balance limit* Depends on the combined monthly wallet balance limit* Depends on the combined monthly wallet balance limit* Depends on the combined monthly
wallet balance
limit*
From other Banks (InstaPay Receiving) Monthly Limit ₱50K per Transaction

₱50K per Transaction ₱50K per Transaction ₱50K per Transaction 
Cash In Limits and Fees
Via Maya app using Mastercard/Visa issued cards, BPI and BDO Over-the-Counter Partners

Limit: Via Card (₱10K), BPI Account (₱20K), BDO OTC (Up to Wallet Size)
- Depends on the combined monthly wallet balance limit*
  • Via Card - ₱10K Per transaction and 5 attempts per day
  • Via BPI - ₱20K Per transaction and 10 attempts per day
Depends on the combined monthly wallet balance limit*
  • Via Card - ₱10K Per transaction and 5 attempts per day
  • Via BPI - ₱20K Per transaction and 10 attempts per day
Depends on the combined monthly wallet balance limit*
  • Via Card - ₱10K Per transaction and 5 attemptsper day
  • Via BPI - ₱20K Per transaction and 10 attempts per day
Online & Banking Partners

BPI Online, Metrobank, Unionbank ATM/Online, RCBC, PBCOM, Maybank, AUB, PNB & Other Partners
₱50K per Transaction

Unlimited items up to the monthly wallet balance limit*
₱50K per Transaction

Unlimited items up to the monthly wallet balance limit*
₱50K per Transaction

Unlimited items up to the monthly wallet balance limit*

₱50K per Transaction 

Unlimited items up to the monthly wallet balance limit*

Non-Bank and Over-the-Counter Partners
Limit: ₱50K per transaction
Depends on the combined monthly wallet limit Depends on the combined monthly wallet limit Depends on the combined monthly wallet limit Depends on the combined monthly wallet limit

How to check your Account Limits through the Maya app

  1. Log in to your Maya account
  2. Select the profile button on the upper left to access the drawer
  3. Select Account Limits
  4. Browse through your daily and monthly account limits by clicking on the appropriate tab button

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