Managing utility payments for services like electricity, water, and internet can sometimes feel like a never-ending struggle, especially when juggling multiple bills simultaneously. With each bill having a different due date and payment procedure, it’s easy to lose track of your utilities’ respective payment deadlines and accidentally miss a payment. This can result in late fees or service disruptions, causing unnecessary stress. But what if we told you that Maya has made paying your utilities a much simpler process?
As the number one digital bank in the Philippines, Maya offers a seamless and stress-free way to handle all your utility payments. With the Maya app, you can access the online bills payment feature, which allows you to pay for your utility bills from the comfort of your home. This eliminates the need to visit payment centers and wait in long lines, making this method the more convenient option for paying your dues. You can also save up to 20 of your favorite billers and set recurring notifications to remind you to pay on time.
What’s more, paying your utilities is super easy, as it will only take a few clicks. When you’re ready to pay, simply follow these steps:
Step 1: Log in to Maya and select “Bills” on the homepage of the app.
Step 2: Choose the biller. Maya supports a wide range of utility companies, including MERALCO, Visayan Electric Company (VECO), Manila Water, Maynilad, and Metropolitan Cebu Water District.
Step 3: Input the required information. This typically includes your account name, account number, and the bill’s due date.
Step 4: Enter the amount to be paid.
Step 5: Confirm the payment.
Step 6: Wait for Maya’s Confirmation of your payment via SMS.
If you didn’t receive a confirmation SMS from us, you can visit the Help Center on the app and tap “Chat with us” to raise your concern with one of our customer service representatives. You can also visit our help and support page. Take note that payments will be posted within 24 hours after the transactions are made.
Why Make Maya Your Primary Bills Payment Platform?
Now that you’ve learned how easy it is to pay your utility bills using the Maya app, why not make it your go-to payment platform for your other bills? Maya offers a range of features and benefits that enhance your billing experience, ensuring you can pay bills online as efficiently and as effortlessly as possible. Let’s take a look at some of them:
Seamless Cashless Transactions
When you settle your bills using the Maya app, you don’t have to link external accounts to complete your payments. You can directly use the funds stored in your Maya wallet, making the entire payment process much more convenient. If you don’t have enough funds in your Maya account, you can quickly and easily top up by cashing in from a linked bank account through the app. Here’s how you do it:
Step 1: Open your app and select the “Cash In” icon.
Step 2: Tap on “Bank Account” then choose your desired bank.
Step 3: Enter the amount you want to cash in, then tap “Continue”.
Step 4: Log into your bank account and complete the authentication requirements by the bank. Once linked, you won’t have to go through this step the next time you cash in.
Step 5: Select the source account to be linked and click “Authorize”.
Step 6: Once confirmed and linked, the bank will debit the amount from the linked bank account and top it up to your Maya account.
Once your Maya wallet has funds, you can proceed to pay your bills via the app.
Wide Selection of Supported Billers
Maya has an extensive list of supported billers encompassing a wide range of essential services. Aside from utilities, other billing categories include cable and internet, telecoms, credit cards, loans, insurance, government, healthcare, schools, and toll. This wide selection of billers allows you to manage multiple payment obligations within a single platform, helping to reduce the hassle of juggling different apps or payment methods and allowing you to streamline your financial management.
“My Favorites” Feature
To make the bills payment process even more convenient on the Maya app, you can save your frequently paid bills to “My Favorites.” You can mark up to 20 of your favorite billers and set reminders for payments. This feature is useful for managing bills that you pay regularly, as it enables you to access them with just a few taps. Once you’ve marked billers as your favorites, they’ll appear at the top of your biller list. This streamlined approach makes the entire bills payment experience more organized, which is a great way to keep track of your financial obligations.
24/7 Bills Payment Access
With the Maya app’s round-the-clock availability, you can pay your bills anytime, anywhere. This flexibility ensures that you can settle your payments at your convenience, whether it’s during lunch break or late at night. Having access to 24/7 bills payment also means you can manage your finances on your schedule, removing the pressure of strict banking or payment center hours and long queues.
Managing your bills no longer needs to be a stressful task. With Maya, you have access to a wide range of convenient and efficient payment features that make handling your utility payments, and other bills, easier than ever.
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Maya is powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas.
www.bsp.gov.ph