Upgrade Account to get more out of Maya | Maya.ph

Log in to your Maya account. Once in the app, tap your Profile then select UPGRADE YOUR ACCOUNT.
Fill out the required information and make sure you have at least one [1] valid Primary ID. Please ensure that the Name and Birthday you entered in the Upgrade Application form matches the Name and Birthday reflected in the Valid ID that you will be uploading.

For Filipino citizens aged 18 years old and above

1 Primary ID

Philippine National Identity Card
ePhilID
SSS ID (digitized with photo)
PRC ID
Postal ID (issued 2015 onwards)
Passport
Driver’s License
UMID
NBI Clearance
ACR i-Card
Government Office and GOCC ID
IBP Card

Or 2 Secondary IDs

PhilHealth ID
TIN ID
Voter's ID
Police Clearance
Senior Citizen's Card
GSIS e-Card
OWWA ID or OFW e-Card

For Filipino minors aged 7 to 17 years old

1 Valid ID (any of the following)
- Passport
- Driver's License
- Postal ID
- Philippine National Identity Card
- School ID
Parent/ Guardian's Valid ID (based on accepted primary IDs)
Signed Parental Consent form (Download the form here )
PSA/NSO Birth Certificate
Proof of legal guardianship (if applicable)

For Foreign nationals

Passport

Record and submit a video selfie
1. When taking the video selfie, you must follow the instructions on screen and take note of the required gestures.
2. Make sure not to cover any part of your face and remember to position your head/face properly in the video capture frame.
Fill out the required information. Make sure that the Name and Birthday you enter in your Personal Information matches the Name and Birthday in the valid ID that you’ll submit.
Review your application and tap SUBMIT.

REMINDERS:

You may monitor the status of your application by tapping CHECK STATUS in the Profile.
Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours. You will see the Upgraded Account check mark at the top of your Profile indicating that your account is now upgraded. You can then start enjoying the features of your upgraded Maya account!