Get up to P200 Maya Credit for your load purchase!

TAP HERE TO ENTER YOUR PROMO CODE

Promo period is from September 15 to December 31, 2022 extended to January 31, 2023.
The promo is open to eligible Smart & TNT Prepaid customers who will receive an SMS from SMART or TNT with a unique code and instructions on how to activate their Maya Credit.
Qualified users can participate in the promo and enjoy Maya Credit when they do the following in order:
1. Download and install the Maya app on their phone device via Google Play Store, iOS App Store or Huawei App Gallery.
2. Create or sign up for a Maya account using the Maya app.
3. Upgrade or verify the Maya account.
4. Enter the unique code sent by SMART or TNT via SMS in the Maya Missions page.
5. Sign up and activate Maya Credit.
6. Use Maya Credit to buy load on Shop in the Maya app.
Existing Maya users who’ve received an SMS from SMART or TNT can also participate in the promo by entering the unique code from the SMS to the Maya Missions page.
Once the code is entered successfully, customers will be screened for Maya Credit eligibility. Screening will take 2-3 business days.
In the event of multiple attempts to access the same code, the user who successfully enters a unique code first will be deemed the legitimate owner of that code. Succeeding entries of the same code will not be honored.
Eligible users will be able to access and activate Maya Credit. The available credit amount varies per customer depending on user behavior and screening conditions.
To use Maya Credit, the eligible user can use transfer the credit to their wallet or use Maya Credit as a payment option when buying Smart and/or TNT load in the Maya Shop.
Maya is fully responsible for the operation of the Maya App, and the management and fulfillment of prizes under this promotion. Accordingly, the following disqualifications and limitations shall apply:
1. Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
2. This promo is applicable to unique, valid and upgraded Maya accounts only. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo.
3. Maya reserves the right to cancel or withdraw the offer if proven to be a duplicate account or if the participant is blacklisted.
4. Maya reserves the right to refuse the awarding of the offer to accounts that are proven to be invalid or fraudulent, or a result of gaming (i.e., abuse of system or weakness in the promo to win prizes or receive benefits).
The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please call 8845-7788 or email support@mayabank.ph.

Per DTI Fair Trade Permit No. FTEB-151020 Series of 2022

How do I enter the code?

Step 1 — ¹Once you’ve downloaded the Maya app and upgraded your account, tap on ‘Missions’.

Step 2 — ²Go to the ‘Load up with Maya Credit’ Missions page and tap ‘Learn More’.

Step 3 — ³Tap on the first task to enter your promo code.

Step 4 — ⁴Enter the unique promo code sent by SMART / TNT thru SMS. You will receive an SMS confirming your Maya Credit access in 1-3 business days.

Step 5 — ⁵After receiving the SMS confirmation, go to the ‘Credit’ dashboard in your Maya app and activate Maya Credit to get up to P200 loan for your load package.

Frequently Asked Questions

1. What is Maya Credit?

Maya Credit is a virtual credit line that you can use buy load, pay bills, or shop at any partner Maya merchant when your wallet balance is low or if you need to make emergency payments.

2. Who are qualified to avail this offer?

This offer is open to select Smart and TNT prepaid customers who received a unique promo code via SMS and will activate their Maya Credit.

3. I did not receive an offer, but I want to avail. How can I apply?

Maya Credit is still on early access at the moment. You may be eligible for Maya Credit if you’ve met our qualifications. To learn more about how you can qualify for Maya Credit, visit mayabank.ph/credit. If you qualify for early access, we will notify you once you are already eligible to activate your Maya Credit.

4. Can I loan less than what has been approved?

We are not accepting requests for changes in credit limit. Approved loan amount varies per customer and is based on eligibility. Visit mayabank.ph/credit to learn more.

5. How many loans can I take out using Maya Credit?

You can use your Maya Credit multiple times as long as your credit limit is not used up.

6. How can I pay my loaned amount from Maya Credit?

You can pay for your Maya Credit via the Maya app or through any Smart Padala/ Maya Center agent. When paying, provide your loan account number found in your Maya Credit details and the amount to be paid. Expect your payment to be posted within three (3) business days.

7. How many days will I be given before I have to pay for my Maya Credit?

You will be given 15 days after the billing coverage end date you’ve selected to pay for your Maya Credit.

8. What happens if I don’t pay the Maya Credit I loaned on time?

If no payment is made after your due date, you'll receive a daily penalty charge of 0.17% of the unpaid principal or balance. To learn more about how to compute the fees, visit mayabank.ph/credit.

9. How can I contact Maya for concerns regarding my loan?

You may reach out to us by calling (632) 8845-7788, toll-free at 1-800-8845-7788, or by dialing *788 free of charge using your Smart number.You can also send an email at support@mayabank.ph