Celebrate the biggest 11.11 sale with Smart in Maya!

1. Promo runs on November 11-15, 2022 only.
2. This promo is open to all existing Maya users with Smart or TNT mobile numbers only who will transact during November 11-15, 2022, valid for self-load and gifting.
3. Maya account holders who will buy the ff. selected SKUs will get 20% cashback:
   1. Double Giga Video+50
   2. Double Giga stories+50
   3. Double Giga Video+99
   4. Double Giga Stories+99
   5. Smart Regular Load 150
   6. Smart Regular Load 500
4. Maximum reward redemption is limited to twice (2x) per unique Maya user.
5. Qualified users will receive their cashback voucher in the Maya app up to fourteen (14) business days after the promo period.
6. To redeem the voucher, follow these steps:
   1. Open the Maya app and log in to your account
   2. Tap “Vouchers” in the home screen
   3. Select the voucher you want to redeem under “Available” and tap “Claim”
   4. Review the details and amount of the voucher and tap “Claim Now”
   5. You will receive a notification of the voucher redemption in-app and via SMS
   6. Redeemed voucher amount will be reflected in your Maya account balance
7. This promo is applicable only to unique and valid Maya Consumer accounts registered under a unique mobile number and mobile device. User will not be eligible to participate in the promo if he/she creates multiple accounts using one mobile device.
8. Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
9. All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
10. This promo is applicable to unique and valid Maya Consumer accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit beyond the maximum reward, even if already issued.
11. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
12. Maya reserves the right to withdraw or refuse the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits). Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted with the concurrence of DTI shall be considered final.
13. This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit beyond the maximum reward, even if already issued.
14. Any reward credited to the qualified user shall be deemed final unless the customer notifies Maya of mistake in crediting, such as, but not limited to: incorrect reward credited or uncredited reward, within 30 calendar days from the end of the promo period.
15. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
16. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph.
17. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – Php 50,000 for starter accounts and Php 100,000 for upgraded accounts.

DTI Fair Trade Permit No. FTEB-154889 Series of 2022