New User Exclusive: FREE Up to ₱50,000 Insurance

1. Promo period is from October 1-31, 2023, promo is extended until February 29, 2024 as approved by DTI FTEB.
2. This promo is open only to customers who still need to get a Maya account, with a mobile number from any of the local telco providers (i.e., Globe/TM, DITO, etc. and will transact using Maya. Additionally, only users who create a new account (consumer) using the Maya app will be qualified to participate. 
3. Qualified users can participate in the promo and earn the rewards when they do the following in order: 
   1. Create or sign up for a Maya account using the Maya app.
   2. Cash in at least ₱250 to Maya Wallet.
   3. Upgrade or verify then accumulate spend requirements with ANY of the following transactions done on the Maya Wallet within the promo period:
      1. Pay via QR (except Negosyo QR merchants)
      2. Buy any item from Shop
      3. Pay a Bill in the app
      4. Pay via Mobile Number
      5. Pay via Maya Card
      6. Pay via Maya online
4. Qualified users can claim the 30-day FREE insurance coverage total worth ₱50,000, with Personal Cyber Protection worth ₱2,000 + Personal Accident Insurance worth ₱48,000. Only after upgrading and doing the required cash-in amount for the first successful transaction, amounting to at least ₱250, on their Maya app. The necessary transactions must be cleared and posted before the user is credited with the reward.
5. Upon completing all required transactions, the user will receive a notification regarding your voucher reward through in-app.
6. The user’s policy will be in force from when the user claimed the Insurance Voucher in the Maya App. The user will receive the policy information and claims process via email within 24-72 hours from when the user claimed the Insurance Voucher in Maya

Transaction Exclusions:

1. Bills pay transactions made at the following billers are excluded from the promo:
   1. “Government” category billers
   2. “Donation” category billers
   3. Others” category billers
   4. “Payment Solutions” category billers
   5. And other billers prone to promo abuse 9
2. QR transactions made at the following merchants are excluded from the promo: a
   1. Maya Business App (formerly called PayMaya Negosyo) merchants
   2. “Donation” category merchants
   3. “Government” category merchants
   4. “School” category merchants
   5. “Gambling” category merchants

General Section:

1. Qualified users will receive their insurance voucher in the Maya app.
2. Qualified ensures their Maya registered e-mail is updated and verified
3. To redeem the insurance voucher, follow these steps:
4. Open the Maya app and log in to your account
   1. Tap “Vouchers” on the home screen
   2. Select the voucher “30-Day P50,000 insurance coverage Voucher” you want to redeem under “Available” and tap “Claim”  
   3. Review the details of the voucher including the data sharing consent details and terms and conditions
      DATA PRIVACY: ​
      1. By proceeding to claim this insurance, you authorize Maya Philippines, Inc. to share your personal data (Name, Mobile Number, Birthdate, and Email Address), from your Maya account profile to Axinan Pte. Ltd (Igloo) and PGA Sompo Insurance Corporation for the purposes of rewarding, enrolling, and activating your Free Insurance. Your personal information will only be shared with these partners related to your e-policy availment request and will be stored with these partners subject to their retention policies. ​
      2. You may view their privacy policies through: ​
      3. Axinan Pte. Ltd (Igloo): https://contents.iglooinsure.com/privacypolicy​
      4. PGA Sompo Insurance Corporation: https://www.pgasompo.com.ph/home/privacy-policy.html
   4. Tap “Claim Now” to activate the voucher
   5. You will receive a notification of the voucher redemption in-app
   6. Ensure your Maya registered e-mail is updated and verified.
5. User must read the consent details and terms and conditions before claiming/activating the voucher reward
6. Qualified users will receive the policy copy through their email.
7. Unused/ Unclaimed voucher will expire 30 days upon receipt.
8. This promo is applicable only to unique and valid Maya Consumer accounts registered under a unique mobile number and mobile device. User will not be eligible to participate in the promo if he/she creates multiple accounts using one mobile device. Maya reserves the right to withdraw and/or expire wrongfully rewarded cashbacks or vouchers regardless if claimed or unclaimed by the user.
9. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
10. Maya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
11. Maya reserves the right to withdraw cashback or rewards to invalid accounts even if the user has already received the cashback or benefit.
12. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or rewards equivalent to the cancelled payment transaction, even if the cashback has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
13. Maya users with merchant accounts and those under Maya Business App (formerly known as PayMaya Negosyo) are disqualified from participating in this promo.
14. Any reward credited to the qualified user shall be deemed final unless the customer notifies Maya of mistake in crediting, such as, but not limited to: incorrect reward credited or uncredited reward, within 30 calendar days from the end of the promo period.
15. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, (+632) 8845-7788 or email support@maya.ph.
16. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – Php 50,000 for starter accounts and Php 100,000 for upgraded accounts.

DTI Fair Trade Permit No. FTEB- 177102 Series of 2023