Pay with QR worth P500 at select stores for a chance to win!

1. Promo period is from 1 April – 31 May 2022.
2. This promo is open to all existing Maya consumer accountholders that are currently residing in the Philippines, who will transact at participating SM Cyberzone branches using Maya QR within the promo duration.
3. Qualified users will get one (1) raffle entry for every P500 spent at participating SM Cyberzone branches.
4. Qualified transaction will automatically earn the user one (1) raffle entry.
5. Qualified users will receive an SMS notification after they have completed the qualified transactions and inform them of their automatic raffle entry.
6. Upon transaction with the minimum spend amount requirement, customer will not need to register their transaction to receive raffle entry. Maya will automatically detect qualified transactions for receipt of raffle entry.
7. A user can receive unlimited raffle entries but may only win once.
8. There will be 50 winners for the promo who will receive P10,000 each.
9. The raffle draw will be on 10 June, in participation of a DTI representative. Winners will be announced on 20 June both on Maya and SM social media accounts.
10. Winners will be notified by Maya via their Maya registered email address and mobile number. Winners should present the following documents prior to the awarding of the prizes to Maya:
    1. Personal Information
    2. Valid ID
11. Winners will be given a maximum of sixty (60) days to acknowledge. Failure to revert to the Maya team will forfeit their eligibility to claim and Maya reserves the right to award the prize to the other winners.
12. With prior approval of DTI, Maya Philippines, Inc. reserves the right to declare forfeiture of prize if the winner fails to claim the prize within the allotted period of redemption.
13. This promo cannot be used in conjunction with other ongoing promos.
14. All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
15. All regular and contractual employees of Maya Philippines, Inc. and SM Retail, Inc. and its third-party suppliers, Voyager Innovations, Inc. and the MVP Group of Companies, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.
16. Users with duplicate accounts or who are blacklisted cannot participate in this promo.
17. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo.
18. In case of dispute in respect of but not limited to customer’s eligibility, coverage of dates, fulfillment, Maya’s decision shall prevail. All questions or disputes regarding customer’s eligibility for the promo shall be resolved by Maya in concurrence with partner merchant.
19. Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (e.g., abuse of system or weakness in the promo to win prizes or receive benefits).
20. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
21. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call (+632) 8845-7788 or email support@maya.ph.
22. Promo organizer’s decision is final without the concurrence of DTI.

Cashback Promo Mechanics

1. Customers can also get a cashback worth P100 when they complete an accumulated amount of P3,000 of SM Cyberzone QR transactions within the promo period.
2. No minimum spend requirement to qualify for accumulated spend.
3. Only transactions paid via Maya QR in participating SM Cyberzone branches will be considered for accumulated spending in this promo.
4. Qualified users for the cashback promo will receive an SMS notification after they have completed the qualified P3,000 accumulated spend requirement.
5. This cashback voucher is valid for one-time (1x) redemption only upon completion of aggregated P3,000 worth of qualified spend.
6. Qualified users for the cashback promo will receive their cashback voucher in the Maya app.
7. To redeem the cashback voucher, follow these steps:
   1. Open the Maya app and log in to your account.
   2. Tap the “Vouchers” on the home screen.
   3. Select the voucher you want to redeem under “Available” and tap “Claim.”
   4. Review the details and amount of the voucher and tap “Claim Now.”
   5. You will receive a notification of the voucher redemption in-app and via SMS.
   6. Redeemed voucher will be reflected in your Maya account balance.
8. Qualified users will receive their cashback any time after their valid QR transaction to up to fourteen (14) business days after the promo period.
9. Qualified users can avail of the cashback promo only once for the promo.
10. Qualified users can receive a maximum of P100.00 for the cashback promo.
11. Unclaimed prizes within 60 days upon receipt of notification will be forfeited in favor of Maya Philippines, with prior approval from DTI-FTEB.
12. Maya users who have exceeded their aggregate limits may not receive their cashback on time.
13. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – PHP50,000 for starter accounts and PHP100,000 for upgraded accounts.

DTI Fair Trade Permit No. FTEB-140322 Series of 2022