Up to P1,111 Cashback when you pay your bills

General Mechanics

1. The promo period is from November 10-16, 2022
2. This promo is open to all Maya customers, with a mobile number from any of the local telco providers (i.e., Smart/Sun Cellular/TNT, Globe/TM, DITO, etc.), who are currently residing in the Philippines and will transact using the Maya app.
3. Users can participate in this promo and:
   1. Get P11 / P111 / P1,111 Cashback when you pay P3500 worth of participating bills payment transactions via Maya app.
   2. An additional up to ₱50 cashback reward will be given to new Maya bills payors during the promo period, for bills payment worth at least ₱1,000. This reward is open to all Maya users who have never paid a bill via the app prior the start of the promo. Upgraded Maya app users are entitled to a ₱50 cashback, while basic Maya app users are entitled to a ₱20 cashback
4. All transactions must be cleared, successful, and posted within the indicated promo duration before the user is credited with the reward and qualified for the raffle.

Get P11 / P111 / P1,111 Cashback when you pay P3500 worth of bills via Maya app

5. Users will qualify for the cashback reward upon meeting the minimum spend of ₱3500, achieved whether through a single payment transaction or accumulated bills pay transactions.
6. Qualified bills pay transactions for this promo are limited to billers listed under the ff. payment categories in the app: Cable & Internet, Electric Utility, Telecoms, Toll, Water Utility
7. This promotion will only cover billers that do not have any other offers running to avoid overlapping of rewards. Bills payment transactions for such billers will not be counted as a qualified transaction for this promo.

Get up to P50 Cashback for new to Maya bills pay users

8. The cashback reward will be given to new Maya bills payors during the promo period, for bills payment worth at least ₱1,000.
9. The reward is open to all Maya users who have never paid a bill via the app prior November 10, 2022. For one-time availment per user only.
10. Upgraded users will get ₱50 Cashback reward, while basic users will get ₱20 Cashback reward.
11. All bills payment transactions meeting the above requirements shall qualify except for the ff:
    1. All billers under “Donations” category
    2. All billers under “Payments Solution” category
    3. COL Financial
    4. Billers with promo offers overlapping with the promo duration.

Terms and Conditions

12. Qualified users will receive their reward/s through the Maya app. To redeem the reward voucher, please follow these steps:
    1. Open the Maya app and log in to your account.
    2. Tap “Vouchers” in the home screen.
    3. Select the voucher you want to redeem under “Available” and tap “Claim”.
    4. Review the details and amount of the voucher and tap “Claim Now”.
    5. You will receive a notification of the voucher redemption in-app and via SMS.

    Redeemed voucher amount will be reflected in your Maya account balance.

13. Maya users will receive their cashback rewards within a maximum of 14 business days after the end of the promo period to reconcile and verify user activity with system voucher rewarding.
14. Unclaimed cashback vouchers will expire within 60 days upon receipt.
15. This promo is applicable to unique and valid Maya consumer accounts only registered under a unique mobile number and device. User will not be eligible to participate in the promo if he/she creates multiple accounts. Moreover, accounts created, and transactions made outside of the Maya app are not eligible for this promo.
16. Maya users with merchant accounts and under Maya Business App are disqualified from participating in this promo. Moreover, Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
17. Refunded transactions made through the Maya app will not qualify for this promo. Moreover, splitting the same bill for the same biller and account number into multiple transactions is not allowed and is subject to withdrawal of cashback and disqualification from winning the raffle.
18. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or a participant is blacklisted.
19. Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e., abuse of the system or weakness in the promo to win prizes or receive benefits).
20. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
21. The customer must notify Maya of any complaints regarding the promo. The decision of Maya on the complaint with the concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph
22. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – ₱50,000 for starter accounts and ₱100,000 for upgraded accounts.

DTI Fair Trade Permit No. FTEB-155100 Series of 2022