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- Promo period is from January 1 – February 29, 2024.
- This promo is open to all upgraded Maya users who will use Maya during the promo period.
- Users can do ANY of the following qualified transactions within the promo period:
| Mission | Raffle Entries | Limits |
| Deposit min. P250 to Savings or Personal Goal | 1 | 5x only per month |
| Deposit min. P250 to Time Deposit Plus | 1 | 5x only per month |
| Borrow P250 min. via Maya Credit | 1 | 1x per day |
| Pay P250 min. via Maya Wallet or Credit | 1 | 3x per day |
| Pay a P250 min. via Maya card | 1 | 3x per day |
| Pay a unique P250 min. Bill in the app | 1 | 1x only per biller per month |
| Buy P100 min. Mobile / Prepaid Load | 1 | 3x per day |
| Trade (Buy/Sell) P250 min. With Maya Crypto | 1 | 1x per day |
| Invest P250 min. With Maya Funds | 1 | 1x per day |
| Cash in to Stock Broker P500 min. to Invest via Maya Stocks | 1 | 1x per day |
| Send money min. P250 via @username | 1 | 1x per day |
| Cash in min. P250 via Receive Money from Maya User | 1 | 1x per day |
| Cash in min. P250 via Instapay | 1 | 1x per day |
| Cash in min. P10,000 via Linked Banks | 1 | 1x per day |
| Cash in min. P8,001 via Over the Counter | 1 | 1x per day |
| Refer a friend | 10 | Unlimited |
- For each qualified Maya transaction made during the promo period, users will earn one (1) raffle entry for a chance to win year-long flights.
- Users can also refer a friend for ten (10) raffle entries per successful referral.
- Users can also get additional entries on specific days within the promo period:
| Dates | Mission | Raffle Entries |
| January 26 – 31 | Refer a friend | x3 raffle entries |
| January 26 – 31 | All qualified Maya transactions | x2 raffle entries |
| January 26 - 31 | Trade (Buy/Sell) P250 min. With Maya Crypto | X 5 raffle entries |
| February 10 – 15 | Refer a friend | x3 raffle entries |
| February 10 – 15 | All qualified Maya transactions | x2 raffle entries |
| February 10 - 15 | Trade (Buy/Sell) P250 min. With Maya Crypto | X5 raffle entries |
| February 14 - 18 | 1. Pay P250 min. via Maya QR at select SM Stores 2. Cash in P10,000 min. at select SM Stores | x5 raffle entries |
- There will be 2 winners per month as follows:
| Winners | Rewards |
| Top 1 Winner with the highest raffle entries | a. 3 round trip international flights each b. 9 round trip domestic flights each |
| 1 Raffle Winner among all promo participants | a. 2 round trip international flights each b. 10 round trip domestic flights each |
- A user can receive unlimited raffle entries but may only win once. In case a name was drawn more than once, he/she gets the prizes of higher value.
- The year-long flights will be provided as 12 flights to be rewarded which will allow for 1 flight per month for 1 full year.
- All booking, claiming, and actual flights are valid only via Cebu Pacific.
- Users can earn multiple raffle entries during the promo period and only after the necessary transactions are validated and posted.
- Raffle entries from the promo will refresh every month.
- The raffle draws, which will be with the participation of a DTI representative, and announcement of winners through Maya’s social media account/s are based on the following schedule:
| Draw | Raffle Draw | Announcement of Winners |
| January 1-31 Raffle Entries | February 15, 2024 | On or before February 29 |
| February 1-29 Raffle Entries | March 15, 2024 | On or before March 29 |
- Flight vouchers are applicable to selected destinations as follows:
| Domestic Flights | Cebu, Davao, Bacolod, Iloilo, Cagayan de Oro, Dumaguete, Roxas, Zamboanga, Manila |
| International Flights | Ho Chi Minh, Kuala Lumpur, Brunei, Macau, Jakarta, Hong Kong, Singapore, Taipei, Fukuoka, Kota Kinabalu |
- Terms and conditions of the flight vouchers are as follows:
- Valid for the abovementioned destinations / routes only.
- With 20kg check-in baggage allowance per way
- Inclusive of Government Taxes and Fees
- Status is Subject to Positive Space Must Ride (PSMR) priority
- Subject to flight availability
- Tickets are valid for travel until December 31, 2024; the request must be processed at least fourteen (14) working days before travel. Strictly no extension on the validity of the flight vouchers.
- In the event of force majeure, or no current operations on a particular route, CEB may not be held accountable for the cancellation of flights or the inability to issue flight vouchers.
- Not valid for travel during the airline’s embargo periods, which may be subject to change.
- Once ticketed out, changes to booking will incur applicable fees. Final and complete passenger names and details must be provided.
- Not for re-selling purposes.
- Transferable to another passenger/s nominated by the grantee (before being ticketed out). This must also be coordinated prior with Cebu Pacific
- Cebu Pacific will be issuing the tickets to one point person in the Maya team as nominated and agreed upon, for further distribution and forward handling to the grantees and/or nominated passengers of the grantees. Guidelines document will be shared separately.
- Prizes are not convertible to cash.
- The names of all the winner/s will be announced on the Official Maya Facebook page.
- Maya will reach out to the winner/s within seven (7) business days after the announcement has been made on social media.
- All winner/s will be notified via in-app pushes or phone call to their Maya-registered mobile number. A Maya representative shall get in touch with the winner/s to verify their identity and to give further instructions on prize redemption.
- The raffle winners may be required to be interviewed and featured in announcements to be made by Maya regarding the promo in any of the following channels: website, social media, print and online media.
- Videos and photos of participants may be used only for promotional ads related to this campaign.
- Failure to comply with any of the requirements or the terms and conditions herein, will have the winners forfeit their winnings with prior approval from the DTI-FTEB.
- With prior approval of DTI, Maya reserves the right to declare forfeiture of prize in the event that the winner fails to claim the prize within the allotted period of redemption.
- In case of disputes regarding customer's eligibility for the promo, coverage of dates, fulfillment, Maya's decision shall prevail, in concurrence with DTI.
- Maya Philippines, Inc is the sole controller and processor of all personal information of participants under this Promotion and promotion participants agree to solely rely on Maya Privacy Policies in connection with the personal data they provide for participation in this promotion. Maya Privacy Policy can be found in https://www.maya.ph/privacy
- Redemption of prize is within sixty (60) days upon receipt of notification from Maya. Prizes not claimed within sixty (60) days upon receipt of notification shall be forfeited in favor of Maya, with prior approval of DTI.
- Any reward credited to the qualified user shall be deemed final unless the customer notifies Maya of any mistake in crediting, such as, but not limited to: incorrect reward credited or uncredited reward, within sixty (60) days from the end of the promo period.
- In case of a tie, the first to accomplish the most number of entries will win. In the case where users would have accomplished it at the same time, it will be raffled off between them.
- Maya payments (Maya number, Maya QR or Maya card) made to Donation Billers, E-Sabong, Schools, other apps with wallet or e-wallet capabilities (such as but not limited to Lazada, ShopeePay, etc.) and Government merchants will not be qualified for the promo.
- Only the following prepaid load items in the Maya app are qualified for the promo
- Smart & TNT load products
- Globe & TM load products
- DITO load products
- Cignal load products
- Cherry load products
- Self-load or gifted transactions are both qualified for this promo.
- For Maya Credit transactions to be eligible, a user must have an activated Maya Credit account and in good credit standing for the whole duration of the promo. A good credit standing means that the user is not past due in order to be eligible to earn the raffle entries.
- Each Maya transaction must be validated, posted or settled within the system to qualify for the promo. Transactions are not considered to be qualified in the event that a Maya number, card or QR payment is cancelled, declined, refunded or voided.
- Crypto transactions must be approved and successful to qualify for the promo. Rejected transactions are not qualified.
- Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
- Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this promo.
- All regular and contractual employees of Maya Bank, Inc., Maya Ph (Maya Philippines, Inc.), Voyager Innovations, Inc. including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion/raffle.
- This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
- Pay with Maya QR to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
- Promo cannot be used in conjunction with other ongoing promos.
- Maya users with duplicate accounts cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account.
- Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
- Maya reserves the right to withhold granting of rewards where there are proven customer activities that require further investigation.
- Those who are proven to be abusing the Maya system are also not qualified to participate in the promo or receive rewards.
- If a prize or benefit has already been awarded and the violation or proven fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given.
- Should the qualified transaction be cancelled, voided, refunded or declined, whether the cancellation is customer, biller or merchant-initiated, Maya reserves the right to withdraw the rewards equivalent to the cancelled payment transaction, even if the rewards has already been credited.
- Maya reserves the right to debit any points/reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
- All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
- The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call (+632) 8845-7788 or email support@maya.ph. Maya Philippines, Inc. and Maya Bank (Maya Bank, Inc.) are regulated by the Bangko Sentral ng Pilipinas. bsp.gov.ph.
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