Maya Easy Credit Refer and Earn

Promo period is from November 4 – December 31, 2024
This promo is open to all upgraded Maya users who will use Maya during the promo
Qualified users can participate in the promo when they do the following qualified Min. P1,000 spend to earn entries:

Earn 1 Raffle Entry For Every:	Raffle Entries	Limits
Apply & get approved for a Landers Credit Card	2	1x promo duration
Successfully refer a friend (Referred must sign up, upgrade, and do their first spend transaction)	1	No limit
Php1,000 spent on any biller in the app	1
Php1,000 spent via Maya Card/QR/ PWM	1
Php1,000 spent via Maya Credit – prfc update, split tranx for qr	1
Php1,000 spent via Landers Credit Card	2
Php1,000 spent via Pay Bills	1
Php1,000 spent via Maya Shop (Buy Load, etc)	1
Php1,000 sent to another Maya account via phone number of @username	1	3x per day
Php1,000 borrowed via Maya Easy Credit or Personal Loan	1	No limit
Php1,000 deposited to Maya Savings, Personal Goals, Time Deposit Plus	1	3x per day
Php1,000 received International Remittance through Western Union, Remitly, Taptap send, Unimoni Exchange, Gmoneytrans, GME Remittance, Batelco, and Al Nada International.	1	No limit

For each qualified Maya transaction made during the promo period, users will earn corresponding raffle entries depending on transactions for a chance to be one of the winners of the ff prizes:
1. 1 grand prize winner of Php1,000,000 cashback (1 winner for whole promo period)
2. 10 winers of Php100,000 shopping spree cashback (5 winners for November, 5 winners for December)
Users can get additional entries on specific days within the promo period:

Date	Missions	Raffle Entries
November 8-11	All qualified transactions stated above	x2
November 29-December 1	All qualified transactions stated above	x2
December 11-14	All qualified transactions stated above	x2
December 29-31	All qualified transactions stated above	x2

There will be a total of 11 winners during the promo duration:

Date	Winners	Rewards
November 4-December 31	1 winner	1 winner of Php1,000,000
November 4-30	5 winners	5 winners of Php100,000
December 1-31	5 winners	5 winners of Php100,000

A user can receive unlimited raffle entries but may only win once throughout the promo
Users can earn multiple raffle entries during the promo period and only after the necessary transactions are validated and posted.
The raffle draws, which will be with the participation of a DTI representative, and announcement of winners through Maya’s social media account/s are based on the following schedule:

Draw

Qualifying Period

Raffle Draw

Announcement of

Winners

November

November 4-30

December 13

On or before December 25

December

December 1-31

January 14

On or before January 25

The names of all the winner/s will be announced on the Official Maya Facebook
Maya will reach out to the winner/s within seven (7) business days after the announcement has been made on social media.
All winner/s will be notified via in-app pushes, phone call to their Maya-registered mobile number, email, and/or snail mail. A Maya representative shall get in touch with the winner/s to verify their identity and to give further instructions on prize redemption.
The raffle winners may be required to be interviewed and featured in announcements to be made by Maya regarding the promo in any of the following channels: website, social media, print and online media.
Videos and photos of participants may be used only for promotional ads related to this
Failure to comply with any of the requirements or the terms and conditions herein, will have the winners forfeit their winnings with prior approval from the DTI-FTEB.
With prior approval of DTI, Maya reserves the right to declare forfeiture of prize in the event that the winner fails to claim the prize within the allotted period of redemption.
In case of disputes regarding customer's eligibility for the promo, coverage of dates, fulfillment, Maya's decision shall prevail, in concurrence with DTI.
Maya Philippines, Inc is the sole controller and processor of all personal information of participants under this Promotion and promotion participants agree to solely rely on Maya Privacy Policies in connection with the personal data they provide for participation in this promotion. Maya Privacy Policy can be found in https://www.maya.ph/privacy
Redemption of prize is within sixty (60) days upon receipt of notification from Maya. Prizes not claimed within sixty (60) days upon receipt of notification shall be forfeited in favor of Maya, with prior approval of DTI.
Any reward credited to the qualified user shall be deemed final unless the customer notifies Maya of any mistake in crediting, such as, but not limited to: incorrect reward credited or uncredited reward, within sixty (60) days from the end of the promo period.
Maya payments (Maya number, Maya QR or Maya card) made to Donation Billers, E-Sabong, Schools, other apps with wallet or e-wallet capabilities (such as but not limited to Lazada, ShopeePay, etc.) and Government merchants will not be qualified for the promo.
Self-load or gifted transactions are both qualified for this
For Maya Credit transactions to be eligible, a user must have an activated Maya Credit account and in good credit standing for the whole duration of the promo. A good credit standing means that the user is not past due in order to be eligible to earn the raffle entries.
Each Maya transaction must be validated, posted or settled within the system to qualify for the promo. Transactions are not considered to be qualified in the event that a Maya number, card or QR payment is cancelled, declined, refunded or voided.
Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this
All regular and contractual employees of Maya Bank, Inc., Maya Ph (Maya Philippines, Inc.), Voyager Innovations, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion/raffle.
This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already
Pay with Maya QR to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
Promo cannot be used in conjunction with other ongoing
Maya users with duplicate accounts cannot participate in this Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account.
Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
Maya reserves the right to withhold granting of rewards where there are proven customer activities that require further investigation.
Those who are proven to be abusing the Maya system are also not qualified to participate in the promo or receive rewards.
If a prize or benefit has already been awarded and the violation or proven fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward
Should the qualified transaction be cancelled, voided, refunded or declined, whether the cancellation is customer, biller or merchant-initiated, Maya reserves the right to withdraw the rewards equivalent to the cancelled payment transaction, even if the rewards has already been
Maya reserves the right to debit any points/reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
The customer must notify Maya for any complaints regarding the The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select 'Get help’.
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
For inquiries and feedback, you may go to https://www.maya.ph/contact-us
Maya Philippines, Inc. and Maya Bank, are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph. Deposits are insured by PDIC up to P500,000 per depositor.

DTI Fair Trade Permit No. FTEB-204803 Series of 2024

Deals highlights

Get a chance to get Maya Easy Credit approval when you enter a unique referral code in the missions page

Eligibility

Promo is open to non-Maya Easy Credit users with upgraded account

Mechanics

The campaign period will run from November 11, 2024 to March 31, 2025.
The existing Maya Easy Credit users (Referrers) may participate in the promo campaign if they receive this SMS spiel: “Get up to P600 reward when you refer 5 friends to Maya Easy Credit using your code! Approval of referred users are subject for credit evaluation. Per DTI Fair Trade Permit No. FTEB-206373, Series of 2024.”
Users who do not receive the SMS spiel from Maya are not eligible to join the promo.
Qualified users (referrers) can participate in the promo and earn rewards when they do any of the following activity:
Referrers may refer new and existing Maya users who do not have access to Maya Easy Credit.
Referrers can only refer a maximum of five (5) people using the codes to be provided to them.
Codes will be invalid if used more the five (5) times, or until Feb. 28, 2025 whichever comes first.
Referrer’s total reward is capped at PHP 600 only.
Referrer’s reward per successful referees is capped at PHP 100 only.
Referrers can only get cashback rewards, only if referees are able to do the required activity.
Guide for referees on how to apply:
1. Go to Missions page
2. Scroll and look for “Maya Easy Credit MGM”
3. Enter the code provided by the referrer
4. Once entered, go to the Credit tab
5. Apply for Maya Easy Credit and accept the offer (Approval is subject to credit evaluation)
6. Reach an accumulated of P8,000 Maya Easy Credit when you transfer to your Wallet from the day of activation until specified spend period based on activation period
Referees need to do the required activity within specified duration for referrers to qualify for the reward.
Maya Easy Credit approval is subject to credit evaluation.
Referrers are highly encouraged to share their unique codes with their families and friends only. In the case, that a referrer is found to have shared the codes on large community platforms (ie. online groups), Maya Bank shall have the right to lock their Maya Easy Credit accounts.
Maya Easy Credit account and in good credit standing for the whole duration of the promo. A good credit standing means that the user is not past due to be eligible to earn the cashback voucher reward.
If a prize or benefit has already been awarded and the user was found to be past due at the end of the promo period after being awarded, Maya shall have the right to clawback the prize/reward give, or its corresponding monetary value.
The necessary transactions must be cleared and posted before the user is credited with the cashback voucher.
The cashback reward will be credited to the qualified user’s Maya app in the form of a voucher up to thirty business days after the end of the promo period.

FAQs

What is Maya Easy Credit?

Maya Easy Credit is a 30-day credit line that gives you up to P30,000 extra budget to pay your bills, buy load, shop online or in-store, or transfer funds to your Maya Wallet

Why did I receive a code for a Maya Easy Credit application?

As a loyal Maya Easy Credit customer with good credit standing, you are eligible to participate in the Maya Easy Credit Refer and Earn campaign as a referrer. Refer up to 5 friends or family to Maya Easy Credit and get up to P600! To enjoy this exclusive offer, share your code with your friends and family and ask them to enter your referral code MECZ************ on the space provided in the Missions page entitled “Maya Easy Credit Refer and Earn” on the Maya App. From there, they can go to the Credit tab to apply for Maya Easy Credit. Once the application process is completed, they will receive their application status and in real time!

Remember, this code is exclusively for friends and family of selected Maya Easy Credit users so please do not share this on social media or large community platforms. In the case that you are found to have shared your unique code on large community platforms, Maya Bank shall have the right to lock your Maya Easy Credit account.

Who is eligible to become a referee for Maya Easy Credit Refer and Earn campaign?

Please note that this is only applicable for users who do not have an existing Maya Easy Credit account. You are eligible to apply for Maya Easy Credit if:

You are 21 to 65 years old
You are a Filipino resident
You have an upgraded Maya account

Maya Easy Credit approval and offer are subject to credit evaluation

DISCOVERABILITY

How does a referee use the Maya Easy Credit referral code?

Ensure that the referee Maya account is upgraded before proceeding with the following steps:

Step 1: Log in to your Maya app and scroll down to Missions.

Step 2: Open the Mission titled ‘Maya Easy Credit ERefer and Earn’ and enter the referral code.

Step 3: Go to the Credit tab and tap ‘Apply now’.

Step 4: Enter the required details to complete the application process.

Step 5: Once approved, you can start using Maya Easy Credit and transfer a total of ₱8,000 credit to your Maya Wallet to pay for groceries, shopping, food and more.

Until when does my referee have to meet the accumulated P8,000 Maya Easy Credit transfer to wallet spend?

If your referee activated their Maya account in November, they have until January 31 to reach the P8,000 transfer to wallet accumulated spend requirement. If they activate in December, referees have until February 28. For January activations, they have until March 31.

maya-easy-credit table

Until when is my referral code valid?

Your referral code is valid for use up to five (5) times until January 31, 2025, whichever comes first

I already have an existing Maya Easy Credit account. Am I still eligible to become a referee?

If you already have Maya Easy Credit, you are not eligible to become a referee. To use Maya Easy Credit, just visit the Credit tab on your Maya app to view your account details and enjoy your extra budget!

Who can I share my code with?

Referrers are highly encouraged to share their unique codes with their families and friends only. If a referrer is found to have shared the codes on large community platforms (e.g., online groups), Maya Bank shall have the right to lock their Maya Easy Credit accounts and invalidate a referrer’s referral code for any further use.

Can I refer more than 5 people?

No, only five (5) referees are allowed per user. After your referral code is successfully used 5 times, it can no longer be used. Referees will only be rewarded for up to 5 successful referees.

APPLICATION

Why do I keep seeing a “That didn’t load right” message whenever I enter my code in the Missions page?

If you’re encountering issues with entering your code, please perform the following steps:

Ensure that you have entered the code accurately. Codes are case-sensitive and need to be entered exactly as provided. Otherwise, you may be disqualified from this offer.
Confirm that the code is still valid and has not yet expired. You may refer to the posted communication materials to check the validity period of the code. If you are still encountering issues with your code or app, please get in touch with Maya’s customer support team.
Please note that users will not result in disqualification incase technical issues such as this will appear on your screen. For inquiries or concerns, you may get in touch with our customer support team via chat or hotline (refer to item 18 for details).

I already started my Maya Easy Credit application, but I got disconnected/dropped off from the application process. How do I go back and continue my application?

Please retry your application on the Maya app. Just go back to the ‘Credit’ tab and tap ‘Apply now’. The status of your application and assigned credit limit will be reflected in your Maya app in real time.

For more details on the steps to activate Maya Easy Credit, visit https://www.mayabank.ph/credit/.

The service fee and/or credit limit offer suddenly changed when I dropped off and returned to the Credit tab to continue my application. How do I get the initial offer again?

Your Maya Easy Credit offer is available for a limited time only, and the credit limit and service fee presented to you may change at any time while your Maya Easy Credit account is not yet activated. Complete your Maya Easy Credit application once you begin so that you don’t lose out on your desired offer.

MAYA EASY CREDIT APPROVAL

How will I know if I am approved and can use my Maya Easy Credit?

The status of your application and assigned credit limit appear on your Maya app in real time.

Upon trying to apply for Maya Easy Credit on the Maya app, it shows that I am not eligible. Why was I declined/ineligible and what can I do to become eligible?

Please note that Maya Easy Credit approval and offer are subject to credit evaluation. But don't worry, you have a chance to become eligible next time. Your eligibility is based on several factors, such as your credit history, Maya app usage, and more. Keep your Maya app notifications on and we’ll let you know once Maya Easy Credit is ready for you. You can also apply again after 60 days.

How and where do I use Maya Easy Credit?

Once approved for Maya Easy Credit and your credit limit becomes available on your Maya app, you can transfer your Maya Easy Credit funds to your Wallet or use Maya Easy Credit to pay for goods and services at any partner merchant. To find out if Maya Easy Credit is accepted at your preferred store, just scan to pay via QR or checkout online and you should see Maya Easy Credit as a payment option.

You may also view the list of stores that accept Maya Easy Credit payments at mayabank.ph/credit.

Can I request for a credit limit increase?

A notification will be sent to you by Maya once your account is eligible for a credit limit increase. To increase your chances of a credit limit increase, make sure to settle your total amount due on or before the due date, and continue to use Maya Easy Credit.

OTHERS

How to redeem the reward voucher?

Open the Maya app and log in to your account
Tap “Vouchers” in the home screen
Select the [voucher name] voucher to redeem under “Available” and tap “Claim”
Review the details and amount of the voucher and tap “Claim now”
You will receive a notification of the voucher redemption in-app and via SMS

When will I be rewarded?

You will be rewarded within thirty (30) days after validating the activities performed and transactions made by the referee.

Am I eligible to avail of other Maya products, promos, and services?

If you agree to receive notifications from Maya upon signing up for a Maya account, we may contact you and offer other Maya products, promos, and services. You may also check your Maya app to see if you are eligible for any of the available Maya products.

What are the applicable fees for using Maya Easy Credit and how do I compute these?

Here are the applicable fees and charges for Maya Easy Credit:

Service Fee - Charged upon using Maya Easy Credit to transfer funds to Maya Wallet or to purchase goods and/or services.
Documentary Stamp Tax (DST) - Charged to your account for every Maya Easy Credit transaction. Subject to applicable laws and regulations, DST is computed as P1.50 for every P200 spent, multiplied by 30 out of 365 days.
Late Penalty Fee - Only applies to past due accounts, computed as 0.17% of the overdue principal amount, and charged to your account on a daily basis until your outstanding balance is fully settled.

Here's a sample computation using a 5% service fee:

Total credit limit used during billing period: P1,000
Payment made during coverage period (No payment made yet): P0.00
Maya Easy Credit Service fee: +P50.00
Documentary stamp tax (0.75% x 30/365 of used limit): +P0.62
Total bill amount: P1,050.62

Pay on time to avoid being charged a daily penalty fee of 0.17% of your overdue principal balance. The penalty fee (0.17% x overdue principal balance) is charged daily until you have fully settled your total overdue amount.

How can I pay my total amount due in my Maya Easy Credit account?

For real-time posting of payments, you may pay for your Maya Easy Credit on the Credit tab or by selecting 'Bills' on the Wallet tab of your Maya app.

You may also pay at any Maya Center agent. Just provide the 12-digit account number found in the Account Summary screen on the Credit tab and the total amount due. Expect your payment to be posted within three (3) business days.

Who can I contact for additional inquiries and technical concerns?

For inquiries or concerns, you may get in touch with our customer support team via chat or hotline:

Via chat
Step 1: Log in to Maya
Step 2: Tap the speech bubble icon on the top-right corner of the screen
Step 3: Scroll down and tap ‘Chat with us’

Via hotline (8 AM to 7 PM daily)
Maya Bank Customer Service: (+632) 8845-7788
Domestic Toll-Free: 1-800-1084-57788

Terms & Conditions apply. For more details, visit https://www.mayabank.ph/credit/.

Terms & Conditions

Maya is fully responsible for the operation of the Maya App, and the management and fulfillment of prizes under this promotion. Accordingly, the following disqualifications and limitations shall apply:
Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
This promo is applicable to unique, valid and verified Maya accounts only. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo.
Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or if the participant is blacklisted.
Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are suspected to be invalid or fraudulent, or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
The cashback reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from the receipt of the prize or reward.
Maya users will receive rewards within a maximum of 30 business days after the promo period.
Refunded transactions made through the Maya app will not qualify for this promo.
Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
Those who are proven of or are found out to be abusing the Maya system or is proven of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards.
If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given.
Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to Profile on the Maya app and select ‘ Get help.’
Maya Philippines, Inc. and Maya Bank, Inc. are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph.