- Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this promo.
- Maya payments (Maya number, Maya QR or Maya card) made to Maya Negosyo and Maya Business Manager merchants or sub merchants are not qualified for the promo.
- Payments made to or purchases of cash equivalent instruments, financial institutions, financial assets, insurances, ATM withdrawals, gambling/gaming chips, and other quasi cash transactions are also not qualified for the promo.
- Maya payments (Maya number, Maya QR or Maya card) or transactions made to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
- Videos and photos of participants may be used only for promotional ads related to this campaign.
- Only Consumer accounts are qualified for this promo. Maya users with Maya merchant accounts and Maya Center agents are disqualified from participating in this promo.
- Maya users with duplicate accounts or who are blacklisted cannot participate in this promo. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or participant is blacklisted.
- In case of disputes regarding accountholder's eligibility for the promo, coverage of dates, fulfilment, Maya's decision shall prevail, in concurrence with DTI. The reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from receipt of the prize or reward.
- Should the qualified spend transaction to be cancelled or declined within the promo period, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
- The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select 'Get help.'
- Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – Php 50,000 for starter accounts and Php 100,000 for upgraded accounts.
Maya Philippines Inc. is regulated by Bangko Sentral ng Pilipinas (BSP) www.bsp.gov.ph.
DTI Fair Trade Permit No. FTEB-222259 Series of 2025