- The campaign is valid to unique, valid and verified Maya accounts only. Maya and/or Maya Bank account holders who are blacklisted due to a violation of any Maya and/or Maya Bank campaign, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya and/or Maya Bank are not qualified to participate in this campaign. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or if the participant is blacklisted.
- Those who are suspected of or are found out to be abusing the Maya and/or Maya Bank system or is suspected of committing fraudulent acts to abuse the system are also not qualified to participate in the campaign or receive rewards.
- If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya and/or Maya Bank shall have the right to claw back the reward given.
- Maya and/or Maya Bank reserves the right to refuse and withdraw the awarding of rewards to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the campaign to win prizes or receive benefits).
- The cashback reward will be disbursed to qualified users using their Maya-registered number.
- The cashback reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from the receipt of the prize or reward.
- Maya and/or Maya Bank users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits: P50,000 for starter accounts and P100,000 for upgraded accounts.
- The customer must notify Maya and/or Maya Bank for any complaints regarding the campaign. The decision of Maya and/or Maya Bank on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select “Get help”.
- Maya Philippines Inc and Maya Bank are regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph).
- This promo is not open to Maya employees
- Validity of Php200 cashback valid for 60 days after the activity is completed successfully.
- Bills pay transactions made at the following billers are excluded from the promo: from the promo:
- “Government” category billers
- “Donation” category billers
- “Others” category billers
- “Payment Solutions” category billers
- And other billers prone to promo abuse
- QR transactions made at the following merchants are excluded from the promo:
- Maya Business App (formerly called PayMaya Negosyo) merchants
- “Donation” category merchants
- “Government” category merchants
- “School” category merchants
- “Gambling” category merchants
- Payments made to or purchases of cash equivalent instruments, financial institutions, financial assets, insurances, ATM withdrawals, gambling/gaming chips, and other quasi cash transactions are also not qualified for the promo.
- Maya payments (Maya number, Maya QR or Maya card) or transactions made to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
- In case of disputes regarding accountholder's eligibility for the promo, coverage of dates, fulfilment, Maya's decision shall prevail, in concurrence with DTI.
- Should the qualified spend transaction to be cancelled or declined within the promo period, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
- The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select 'Get help.'
Maya Philippines Inc. & Maya Bank, Inc. is regulated by Bangko Sentral ng Pilipinas (BSP) www.bsp.gov.ph. Deposits are insured by PDIC up to P500,000 per depositor.
DTI Fair Trade Permit No. FTEB-219491 Series of 2025