Get 10% cashback on select Smart load purchase! 

1. Promo period is from November 4 – December 31, 2024
2. This promo is open to all upgraded Maya users who will use Maya during the promo
3. Qualified users can participate in the promo when they do the following qualified Min. P1,000 spend to earn entries:

4. For each qualified Maya transaction made during the promo period, users will earn corresponding raffle entries depending on transactions for a chance to be one of the winners of the ff prizes:
   1. 1 grand prize winner of Php1,000,000 cashback (1 winner for whole promo period)
   2. 10 winers of Php100,000 shopping spree cashback (5 winners for November, 5 winners for December)
5. Users can get additional entries on specific days within the promo period:

6. There will be a total of 11 winners during the promo duration:

7. A user can receive unlimited raffle entries but may only win once throughout the promo
8. Users can earn multiple raffle entries during the promo period and only after the necessary transactions are validated and posted.
9. The raffle draws, which will be with the participation of a DTI representative, and announcement of winners through Maya’s social media account/s are based on the following schedule:

10. The names of all the winner/s will be announced on the Official Maya Facebook
11. Maya will reach out to the winner/s within seven (7) business days after the announcement has been made on social media.
12. All winner/s will be notified via in-app pushes, phone call to their Maya-registered mobile number, email, and/or snail mail. A Maya representative shall get in touch with the winner/s to verify their identity and to give further instructions on prize redemption.
13. The raffle winners may be required to be interviewed and featured in announcements to be made by Maya regarding the promo in any of the following channels: website, social media, print and online media.
14. Videos and photos of participants may be used only for promotional ads related to this
15. Failure to comply with any of the requirements or the terms and conditions herein, will have the winners forfeit their winnings with prior approval from the DTI-FTEB.
16. With prior approval of DTI, Maya reserves the right to declare forfeiture of prize in the event that the winner fails to claim the prize within the allotted period of redemption.
17. In case of disputes regarding customer's eligibility for the promo, coverage of dates, fulfillment, Maya's decision shall prevail, in concurrence with DTI.
18. Maya Philippines, Inc is the sole controller and processor of all personal information of participants under this Promotion and promotion participants agree to solely rely on Maya Privacy Policies in connection with the personal data they provide for participation in this promotion. Maya Privacy Policy can be found in https://www.maya.ph/privacy
19. Redemption of prize is within sixty (60) days upon receipt of notification from Maya. Prizes not claimed within sixty (60) days upon receipt of notification shall be forfeited in favor of Maya, with prior approval of DTI.
20. Any reward credited to the qualified user shall be deemed final unless the customer notifies Maya of any mistake in crediting, such as, but not limited to: incorrect reward credited or uncredited reward, within sixty (60) days from the end of the promo period.
21. Maya payments (Maya number, Maya QR or Maya card) made to Donation Billers, E-Sabong, Schools, other apps with wallet or e-wallet capabilities (such as but not limited to Lazada, ShopeePay, etc.) and Government merchants will not be qualified for the promo.
22. Self-load or gifted transactions are both qualified for this
23. For Maya Credit transactions to be eligible, a user must have an activated Maya Credit account and in good credit standing for the whole duration of the promo. A good credit standing means that the user is not past due in order to be eligible to earn the raffle entries.
24. Each Maya transaction must be validated, posted or settled within the system to qualify for the promo. Transactions are not considered to be qualified in the event that a Maya number, card or QR payment is cancelled, declined, refunded or voided.
25. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
26. Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this
27. All regular and contractual employees of Maya Bank, Inc., Maya Ph (Maya Philippines, Inc.), Voyager Innovations, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion/raffle.
28. This promo is applicable to unique and valid Maya accounts only. Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already
29. Pay with Maya QR to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
30. Promo cannot be used in conjunction with other ongoing
31. Maya users with duplicate accounts cannot participate in this Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account.
32. Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
33. Maya reserves the right to withhold granting of rewards where there are proven customer activities that require further investigation.
34. Those who are proven to be abusing the Maya system are also not qualified to participate in the promo or receive rewards.
35. If a prize or benefit has already been awarded and the violation or proven fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward
36. Should the qualified transaction be cancelled, voided, refunded or declined, whether the cancellation is customer, biller or merchant-initiated, Maya reserves the right to withdraw the rewards equivalent to the cancelled payment transaction, even if the rewards has already been
37. Maya reserves the right to debit any points/reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
38. All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
39. The customer must notify Maya for any complaints regarding the The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, visit our Help Center. Go to your Profile on the Maya app and select 'Get help’.
40. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
41. For inquiries and feedback, you may go to https://www.maya.ph/contact-us
42. Maya Philippines, Inc. and Maya Bank, are regulated by the Bangko Sentral ng Pilipinas. www.bsp.gov.ph. Deposits are insured by PDIC up to P500,000 per depositor.

DTI Fair Trade Permit No. FTEB-204803 Series of 2024