Promo has ended

Get up to ₱5,000 cashback with Maya Credit

Get ₱50, ₱500 or ₱5,000 cashback when you transfer at least P5,000 Maya Credit to Wallet & spend on Wallet

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  1. The promo will run from June 1, 2023 to August 31, 2023.
  2. The promo is open to eligible users who will receive the following SMS spiel:
    “Congrats! You have qualified for Maya Credit’s P50-500-5000 cashback promo. Pay with Maya Credit to earn up to P5,000 cashback. Go to Missions or visit mayaph.co/credit5000 to learn more.”
  3. Users who do not receive the above SMS spiel from Maya are not eligible to join this promo.
  4. Qualified users can participate in the promo and earn rewards when they do the following activities in the exact sequence/order:
    1. Step 1: Transfer Maya Credit to Wallet worth at least P5,000 (accumulated drawdown)
    2. Step 2: Use your transferred Maya Credit in any one (1) of the following transactions with the corresponding minimum spend requirement:
      1. Buy from Shop minimum of P100 single transaction
      2. Pay bills minimum of P750 single transaction
      3. Pay via QR (scan to pay) minimum of P200 single transaction
      4. Pay via Maya registered number (login to pay) minimum of P200 single transaction
      5. Pay with Maya on online checkout minimum of P200 single transaction
      6. Pay using Maya virtual card or physical card online or in-store, minimum of P1,000 single transaction
  5. Once the qualifying transaction in step 2 of line item 3 is made, users will receive a cashback voucher amounting to either one of the following:
    1. PHP 50; or
    2. PHP 500; or
    3. PHP 5,000.
  6. Qualified users can only receive a one-time cashback voucher for the whole duration of the promo which can either be P50, P500 or P5000 of their transferred Maya Credit amount.
  7. Maximum cashback voucher reward is capped at P5,000, equivalent to the Maya Credit drawdown amount in Step 1 of line item 3.
  8. Qualified users can activate their Maya Credit when they upgrade their Maya account.
  9. Qualified users can earn the one-time P50, P500 or P5000 cashback voucher only after transferring their Maya Credit to Wallet and doing any of the required spend transactions in line item 3.
  10. Users can transfer their Maya Credit to Wallet multiple times during the promo period until they reach the required minimum amount of P5,000.
  11. A user must have an activated Maya Credit account and in good credit standing for the whole duration of the promo. A good credit standing means that the user is not past due in order to be eligible to earn the cashback voucher reward.
  12. If a prize or benefit has already been awarded and the user was found to be past due at the end of the promo period after being awarded, Maya shall have the right to clawback the prize or reward given.
  13. Users can use their credit limit of at least P5,000 by tapping on the ‘Transfer to Wallet’ button and do a valid Wallet transaction in Step 3 of line item 3 with the required minimum spend in order to earn the one-time P50, P500 or P5000 cashback voucher.
  14. The necessary transactions must be cleared and posted before the user is credited with the cashback voucher.
  15. Bills pay transactions made at the following billers are excluded from the promo:
    1. “Government” category billers
    2. “Donation” category billers
    3. “Others” category billers
    4. UnionBank
  16. A qualified user can only receive either the P50, P500 or P5000 cashback voucher once for the whole duration of the promo period.
  17. The cashback reward will be credited to the qualified user’s Maya app in the form of a voucher up to thirty business days after the end of the promo period.
  18. To redeem the voucher, winners should follow these steps:
    1. Open the Maya app and log in to your account.
    2. Tap “Vouchers” in the home screen.
    3. Select the voucher you want to redeem under "Available" and tap "Claim".
    4. Review the details and amount of the voucher and tap “Claim Now”.
    5. You will receive a notification of the voucher redemption in-app and via SMS.
    6. Redeemed voucher amount will be reflected in your Maya Wallet account balance.
  19. Maya is fully responsible for the operation of the Maya App, and the management and fulfillment of prizes under this promotion. Accordingly, the following disqualifications and limitations shall apply:
    1. Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
    2. This promo is applicable to unique, valid and verified Maya accounts only. Maya users with duplicate accounts or who are blacklisted cannot participate in this promo.
    3. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account or if the participant is blacklisted.
    4. Maya reserves the right to refuse the awarding of rewards or prizes to accounts that are suspected to be invalid or fraudulent, or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
  20. The cashback reward received by a qualified user shall be deemed final unless the customer files a complaint within thirty (30) days from the receipt of the prize or reward. For clarifications and complaints relative to this promo, please call 8845-7788 or email support@maya.ph
  21. Maya users will receive rewards within a maximum of 30 business days after the promo period.
  22. Refunded transactions made through the Maya app will not qualify for this promo.
  23. Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
  24. Those who are suspected of or are found out to be abusing the Maya system or is suspected of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards.
  25. If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given.
  26. Maya reserves the right to refuse and withdraw the awarding of rewards or prizes to accounts that are proven to be invalid or fraudulent or a result of gaming (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
  27. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback or reward has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
  28. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph.
  29. Maya users who have exceeded their aggregate limits may not receive their prize or cashback on time. The prize or cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
  30. For inquiries and feedback, you may call the Maya 24-Hour Customer Service Hotline at (+632) 8845-7788 or e-mail support@maya.ph. Maya Philippines, Inc. is regulated by the Bangko Sentral ng Pilipinas. bsp.gov.ph
DTI Fair Trade Permit No. FTEB-167802 Series of 2023

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About Maya 

Maya is the only end-to-end digital payments ecosystem enabler in the Philippines with platforms and services that cut across consumers, merchants, communities, and government. Through its enterprise business, it is the largest digital payments processor for key industries in the country including "everyday" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.

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