Get cashback on your load purchase or bills payment when you send or receive money!

1. The promo will run November 3-30, 2022
2. The following are the qualified promo joiners who will do the following transactions:
   1. Existing upgraded Maya users with regular consumer accounts who have sent money in the past 6 months OR have never sent money with the app
      1. Send at least P11 to any upgraded Maya user
      2. Buy load (no minimum spend) OR pay bills (minimum amount of P700) within the indicated promo period
      3. Receive the following message via SMS, in-app notifications, and/or social media advertising:
         1. Get 11% cashback on your next load purchase and P11 on your next bills payment when you send money with Maya! Visit ph/deals for more details. Per DTI Fair Trade Permit No. FTEB-XXXXXXX, Series of 2022
      4. Qualified users who will send at least P11 will get 11% cashback (or P11 whichever is lower) on their next airtime load transaction and P11 on their next bills payment
      5. Total maximum reward for the entire promo period is P33 per user. Reward can be availed as follows:
         1. Up to 2 times for airtime load: P11 max/transaction x 2 transactions = P22 max airtime load reward
         2. Once for bills payment: P11 max bills payment reward
   2. Existing upgraded Maya users with casual seller accounts
      1. Send or receive at least P11 to/from any upgraded Maya user
      2. Buy load (no minimum spend) OR pay bills (minimum amount of P700) within the indicated promo period,
      3. Receive the following message via SMS, in-app notifications, and/or social media advertising:
         1. Get 11% cashback on your next load purchase and P11 on your next bills payment when you send money with Maya! Visit ph/deals for more details. Per DTI Fair Trade Permit No. FTEB-XXXXXXX, Series of 2022
      4. Qualified users who will send OR receive at least P11 will get 11% cashback (or P11 whichever is lower) on their next airtime load transaction and P11 on their next bills payment.
      5. Total maximum reward for the entire promo period is P33 per user. Reward can be availed as follows:
         1. Up to 2 times for airtime load: P11 max/transaction x 2 transactions = P22 max airtime load reward
         2. Once for bills payment: P11 max bills payment reward
3. Qualified users will receive their cashback in the form of a claimable cashback voucher.
4. To redeem the cashback voucher, follow these steps:
   1. Open the Maya app and log in to your account
   2. Tap “Vouchers” in the home screen
   3. Select the voucher you want to redeem under “Available” and tap “Claim”
   4. Review the details and amount of the voucher and tap “Claim Now”
   5. You will receive a notification of the voucher redemption in-app and via SMS
   6. Redeemed voucher amount will be reflected in your Maya account balance
5. All transactions must be cleared, successful, and posted within the indicated promo duration before the user is credited with the reward and qualified for the raffle.
6. Bills payment and donations made for specific categories and businesses listed below are not qualified for this promo:
   1. All billers under “Donations” category
   2. All billers under “Payments Solution” category
   3. Maya Credit/Bank
   4. PayMaya Lending Corporation
   5. COL Financial
   6. PLDT
   7. Sky Cable
7. Qualified users will receive their cashback anytime from their qualified transaction to up to fourteen (14) business days after the promo period to reconcile and verify user activity with system voucher rewarding.
8. Unclaimed vouchers will expire within 30 days.
9. This promo is applicable to unique and valid upgraded Maya accounts only. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
10. Users with duplicate accounts or who are blacklisted cannot participate in this promo.
11. Maya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
12. Maya reserves the right to withdraw cashback or rewards to invalid accounts even if the user has already received the cashback or benefit.
13. Maya reserves the right to withdraw and/or expire wrongfully rewarded cashbacks or vouchers regardless if claimed or unclaimed by the user.
14. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or merchant-initiated, Maya reserves the right to withdraw the cashback or rewards equivalent to the cancelled payment transaction, even if the cashback has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
15. Maya users with merchant accounts and those under Maya Business App are disqualified from participating in this promo.
16. Maya users who have exceeded their aggregate limits may not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
17. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call (+632) 8845-7788 or email support@maya.ph
18. In the purchase of goods and services which are on promotional discount, the senior citizen can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010, whichever is higher.

Per DTI Fair Trade Permit No. FTEB-154649 Series of 2022