Promo has ended

Claim your P10 welcome gift before it expires!

Do any transaction to receive an extra P20 reward

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  1. Promo period is from October 1 to October 31, 2022.
  2. Promo is open to Maya users (Consumer accounts only) who will receive the following targeted marketing notifications via SMS, Push Notifications, Maya marketing materials, or digital ads:

    Awesome! Your account has been credited with a P10 gift from Maya. Use it for ANY transaction this month to get another P20 bonus reward! Promo runs from October 1 to October 31, 2022. Terms apply. Visit the Maya app now!

  3. Only users who will receive the targeted marketing notifications via SMS, Push Notifications, Maya marketing materials, or digital ads within a given month are qualified to participate in the promo during the same month. A user who did not receive the targeted marketing notification in a given month is not qualified to join the promo in the same month.
  4. Qualified users will receive a FREE P10 gift voucher in their registered Maya account, which is set to expire on October 31, 2022. If the qualified user fails to claim the voucher before October 31, 2022, then the voucher will expire. If the qualified user has claimed the voucher, then the qualified user has 30 days to use it on their next transaction; else, Maya reserves the right to withdraw/ deduct the voucher amount from the user’s account.
  5. Qualified users who will do ANY of the following transactions during the promo period will receive a bonus P20 voucher. No minimum transaction amount is required.
    1. Buy load for yourself
    2. Pay a bill via the Maya app
    3. Send money to another Maya user
    4. Shop with Maya virtual or physical card
    5. Pay with your number on Maya’s partner online merchants
    6. Scan-to-pay with Maya QR
    7. Cash in
  6. Sending money must be done using the “Send Money” feature in the Maya app. Sending money via Smart Padala to a Maya user (Consumer account) is not eligible for the P20 bonus reward.
  7. Buying load for oneself is eligible for the P20 bonus reward. Gifting of prepaid load (a user buying prepaid load for a mobile number other than his/ her own registered Maya mobile number) is not a valid transaction and will not be considered for the P20 bonus reward.
  8. Bill payments to COL Financial and all billers under the “Donation”, “Payment Solutions”, and “Others” categories are not eligible for the P20 bonus reward.
  9. Receiving money from other Maya users via the “Send Money” feature is not a valid Cash In transaction and is not eligible for the P20 bonus reward.
  10. QR payments made to Maya Negosyo merchants are not qualified for the promo.
  11. The P20 bonus reward is one-time only. The reward shall be awarded via a cashback voucher. To redeem the voucher, follow these steps:
    1. Open the Maya app and log in to your account
    2. Tap “Vouchers” in the home screen
    3. Select the voucher you want to redeem under “Available” and tap “Claim”
    4. Review the details and amount of the voucher and tap “Claim Now”
    5. You will receive a notification of the voucher redemption in-app and via SMS
    6. Redeemed voucher amount will be reflected in your Maya account balance
  12. For Bills Payment and Shopping (using a Maya virtual or physical card) transactions, the P20 bonus reward shall be awarded to the user once the transaction has been confirmed and posted by the biller or online merchant.
  13. For other transaction types, the P20 bonus reward may be awarded any time after the valid transaction to up to 14 business days after the promo period.
  14. This promo is applicable to unique and valid Maya accounts only. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
  15. Users with duplicate accounts or who are blacklisted cannot participate in this promo.
  16. Maya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
  17. Maya reserves the right to withdraw cashback or rewards to invalid accounts even if the user has already received the cashback or benefit.
  18. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo.
  19. Maya users who have exceeded their aggregate limits may not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts. 
  20. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@maya.ph.

DTI Fair Trade Permit No. FTEB-152286 Series of 2022

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About Maya 

Maya is the only end-to-end digital payments ecosystem enabler in the Philippines with platforms and services that cut across consumers, merchants, communities, and government. Through its enterprise business, it is the largest digital payments processor for key industries in the country including "everyday" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.

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