WEEK 2: another chance at a FREE EHEADS TICKET!

1. Promo period is October 26 – November 1, 2022
2. This promo is open This promo is applicable to Maya consumer accountholders who are currently residing in the Philippines and have valid and unique upgraded Maya accounts who will do the following:
   1. Maya Card(Virtual or Physical VISA/Mastercard) when you shop online or in retail.
   2. Purchase of Maya Card (VISA/Mastercard) at store.maya.ph
3. Each week, Maya customers are eligible to win if they do the following transactions within the promo period:

   Promo Date/s	Mechanics	Prizes
   October 26 – November 1, 2022	Order a Maya card or use your maya card (virtual or physical) to pay offline or online. Minimum purchase of P500	One (1) Eraserheads Gold Ticket – valued at Php10,842 Twenty (20) Eraserheads Bronze Ticket – valued at Php3,388

4. Each qualified and verified Maya payment (Number, Card or QR) or purchase of Maya card corresponds to one (1) raffle entry for a chance to win an Eraserheads ticket.
5. Each Maya transaction must be validated, posted or settled within the system to qualify for the raffle promo. Transactions are not considered to be qualified in the event that a Maya number, card or QR payment is cancelled, declined, refunded or voided.
6. Users can earn multiple raffle entries during the promo period and only after the necessary transactions are validated and posted.
7. Qualified users may win only once regardless of the number of raffle entries earned during the entire promo period.
8. Users will be notified of the status of their raffle entries via Push Notification and SMS.
9. The raffle draws, which will be with the participation of a DTI representative, and announcement of winners through Maya’s official social media account/s are based on the following schedule:

   Promo Date/s	Raffle Draw	Date of Announcement
   October 26 – November 1	November 2	November 7

10. Every raffle draw will be conducted via Microsoft Teams with a DTI representative. The promo organizer’s decision to award the prizes to the selected winners is final with the concurrence of DTI-FTEB.
11. Only users with upgraded Maya accounts can get a chance to win raffle prizes. A user whose mobile number or name was drawn but does not have an upgraded account will not be considered a winner.
12. Maya will reach out to the winner/s within seven (7) business days after the announcement has been made on social media.
13. Winners shall be notified via registered mail, email and SMS, and their names will be posted at Maya Facebook page.
14. Winners can also authorize a representative/s to claim their prize by providing the following:
    1. Authorization letter stating the full name of the representative, indicate claim schedule
    2. Scanned copy of Winner's valid ID
    3. Scanned copy of Authorized representative's valid ID
15. Prizes are not convertible to cash, refundable, and non-exchangeable for other ticket levels but are transferrable upon successful claiming from Maya.
16. Winners can claim their Eraserheads tickets until Dec 21, 2022 only. Once ticket prizes are claimed, Maya will not be responsible for any lost concert tickets.
17. Maya users with merchant accounts and those under Maya Negosyo and Maya Business Manager (formerly PayMaya Business Manager or PBM) are disqualified from participating in this promo.
18. Maya payments (Maya number, Maya QR or Maya card) made to Maya Negosyo and Maya Business Manager merchants or submerchants are not qualified for the promo.
19. Maya payments (Maya number, Maya QR or Maya card) made to Donation Billers, E-Sabong, Schools, other apps with wallet or e-wallet capabilities (such as but not limited to Lazada, ShopeePay, etc.) and Government merchants will not be qualified for the promo.
20. Payments made to or purchases of cash equivalent instruments, financial institutions, financial assets, insurances, ATM withdrawals, gambling/gaming chips, and other quasi cash transactions are also not qualified for the promo.
21. Maya payments (Maya number, Maya QR or Maya card) or transactions made to merchants within the crypto space are not qualified for the promo. (e.g PDAX cash-in, other VASPs to be enabled where Maya payments are accepted, etc.)
22. Promo cannot be used in conjunction with other ongoing promos
23. Maya users with duplicate accounts cannot participate in this promo/raffle. Maya reserves the right to cancel or withdraw the prize or benefit if proven to be a duplicate account.
24. Maya accountholders who are blacklisted due to a violation of a Maya promo, or who has violated or is subsequently found to be in violation of any of the terms and conditions of Maya are not qualified to participate in this promo.
25. Those who are proven to be abusing the Maya system or of committing fraudulent acts to abuse the system are also not qualified to participate in the promo or receive rewards.
26. If a prize or benefit has already been awarded and the violation or fraudulent activity is discovered after being awarded, Maya shall have the right to clawback the prize or reward given.
27. Should the qualified transaction be cancelled, voided, refunded or declined, whether the cancellation is customer, biller or merchant-initiated, Maya reserves the right to withdraw the rewards equivalent to the cancelled payment transaction, even if the rewards has already been credited. Maya reserves the right to debit any points/reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, Maya reserves the right to debit the balance not withdrawn when your balance is sufficient.
28. All regular and contractual employees of Maya Bank, Inc., Voyager Innovations, Inc. including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion/raffle
29. All Maya users must follow strict compliance with mandatory social distancing requirements as imposed by the Philippine government to prevent the spread of the COVID-19 virus. For your health and safety, always remember to maintain spacing of at least 1 meter in diameter between you and other people while in public areas.
30. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call (+632) 8845-7788 or email support@maya.ph.

DTI Fair Trade Permit No. FTEB-153499 Series of 2022