Visit Palawan Pawnshop and Palawan Express for Maya Cash Ins

Adding money to your PayMaya account through Palawan Pawnshop or Palawan Express is easy. Simply go to your preferred Palawan Pawnshop or Palawan Express Pera Padala branch and inform the cashier that you want to cash in money to your PayMaya account. Next, give the cashier your PayMaya mobile number, the name registered in your PayMaya account, and the desired amount you want to add.

Once finished, an SMS confirmation will be sent to your mobile device to ensure that the transaction has been successful. A minimum add money amount of Php 500 is required for every transaction.

The 2% cash in fee will be deducted from the total cash in amount you’re adding to your account. So if you’ve inputted Php 1,000 in the app, you’ll receive only Php 980.00 once the transaction is completed. The Php 20.00, which is 2% of Php 1,000, is considered as the cash in fee. That’s why if you’re planning to add money to your account, always take the 2% cash in fee into account to ensure you’ll be cashing in enough for your needs. Here’s a breakdown for clarity:

Php 1,000.00 x 2% = Php 20.00
Php 1,000 - Php 20.00 = Php 980.00

The 2% cash in fee deduction, however, only applies to PayMaya account holders that have surpassed their Php 10,000 monthly threshold. Transactions for account holders that have not exceeded their threshold are free. However, you will get the 2% cash in fee back as a refund if you have yet to exceed the Php 10,000 monthly threshold.

Every PayMaya account holder has a cash in limit. However, the amount of money you can add depends on the type of account you have. Regular PayMaya account holders have a cash in limit of Php 50,000. Meanwhile, upgraded PayMaya accounts, however, have a cash limit of up to Php 100,000. Want to upgrade your PayMaya account? Then visit this page to know more.

Cash in rebates are available as long as your PayMaya account has not surpassed its Php 10,000 threshold. However, you can only qualify if you have added money through PayMaya partners that charge you cash in fees in the transactions you have made.

Should any of our partners give you a difficult time, you can contact us through the following channels:

• Email: support@paymaya.com
• PayMayaCares Facebook Messenger: https://m.me/PayMayaCares

PayMaya cares about your experiences in using our apps and services, so please don’t hesitate to reach us for any concerns.

PayMaya is dedicated to ensuring that all agents are trained to conduct themselves with utmost professionalism. Our PayMaya agents, officers, and support staff will never ask for the following sensitive information:

• Your PayMaya Account Password
• Your One-Time Password (OTP)
• Your PINs
• Your Complete Card Number with CVV and Expiry date

IMPORTANT: If you are unhappy with your PayMaya agent or suspect that they pretending to be a PayMaya officer, report them to our hotline at (632) 8845-77-88 or through our Toll Free number: 1800-1084-57788. It’s also a good idea to change your PINs and account passwords regularly to keep your information private and protected.

There is a 2% cash in fee when conducting over-the-counter transactions with our PayMaya cash in agents at Palawan Pawnshop and Palawan Express. However, this is only visible to PayMaya account holders who have exceeded their Php 10,000 monthly threshold.

The 2% cash in fee serves as our processing fee when making transactions with our over-the-counter cash in partners. If you have the option to use our digital cash in channels, PayMaya recommends using them, especially during the current pandemic. It’s better to avoid handling physical money as cashless transaction will lessen the spread of the virus.

When you’re ready to add money to your PayMaya account through Palawan Pawnshop or Palawan express, simply follow the directions below:

1. Go to your preferred Palawan Pawnshop or Palawan Express Pera Padala branch.
2. Inform the cashier that you want to add money to your PayMaya account.
3. The cashier will ask for your PayMaya mobile number, the name registered in the PayMaya account, as well as the desired amount you want to add.
4. Give your payment to the cashier.
5. Wait for the message confirming the transaction before leaving the branch.

After a transaction, log into your PayMaya account and check your activity list. Tap on the received Money and Cash in Fee to PayMaya options, and you will get a list of the transaction that shows the 2% cash in fee deduction.

Yes, you can! Simply follow the steps below and you will know how much money you can cash in before you have reached your add money limit in no time:

1. Log in to your PayMaya account.
2. Tap on the app’s menu icon.
3. Tap on “Account Limits”.
4. Check your daily and/or monthly cash in limits.

Being able to inspect your cash in limit is an effective way to keep an eye on your funds and avoid going over your limit.

It’s in PayMaya’s policies to accredit cash in refunds within 24 hours after the transaction. If 24 hours have passed and you have not yet received the refund, you can tell us about your concerns by reaching us through the following support portals:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

You can also reach us for any concerns about your refunds, including incomplete cash in refunds.

For more PayMaya concerns, you can reach our PayMaya Customer Support team via the following:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares