Cash In for FREE to
Maya at Uncle John's (previously Ministop)

Cashing in to your PayMaya account via Ministop is easy. The process starts with the PayMaya app on your phone, which will generate a barcode for the amount you want to add to your account. Once the cashier at your preferred Ministop branch has scanned this barcode and received your payment, the requested amount will then be credited to your account.

Having added to your PayMaya account, you can then expect to enjoy the convenience of cashless transaction. Along with our growing list of payment partners, you can also make use of PayMaya’s Send Money feature to easily make fund transfers to your loved ones or even shop online through different online merchants. And most importantly during the current public health crisis, embracing cashless transactions can help keep your family safe by minimizing physical contact with others.

No, cashing in to your PayMaya account through Ministop is free. This will let you enjoy your full desired amount, with no convenience fees when you add to your account through your preferred Mnistop branch.

Cashing in to your PayMaya account through your nearest Ministop location is simple. Just follow these steps:

1. Log in to the PayMaya app.
2. Tap the “Cash In” icon on the home screen.
3. Choose Ministop among the list of Add Money partners.
4. Type in the desired amount and press “continue”.
5. Visit your preferred Ministop branch and present the app’s generated barcode along with your payment to the cashier.
6. Wait for the SMS confirmation of your successful transaction.

And that’s it! By following the said steps, you can easily cash in to your PayMaya account at any Ministop branch.

If you’re unable to cash in to your PayMaya account through Ministop, you can add money through our other cash in partners. However, you will be charged a 2% cash in fee, especially when cashing in through our over-the-counter channels. Here’s an example to give you an idea of how the cash in fee is deducted from your account.

Let’s say you cashed in Php 1,000.00 to your account, but since there is a 2% cash in fee, you’ll only receive Php 980.00. Two percent of 1,000.00 is Php 20.00, so the next time you want to cash in Php 1,000.00 (or any amount rather), always keep in mind the 2% cash in fee like so:

Php 1,000.00 x 2% - Php 20.00

Php 1,000 - Php 20.00 = Php 980.00

After your transaction, you’ll receive an SMS confirmation that Php 980.00 has been credited to your PayMaya account.

However, this will be refunded back to your account as long as you have not exceeded your Php 10,000 monthly threshold. The limit will reset on the first day of the succeeding month. If you have already exceeded this monthly limit, then the deducted 2% shall serve as the cash in fee.

Your account has a cash in limit that depends on the type of account you have. Basic PayMaya account holders have a cash in limit of Php 50,000.00. Upgraded accounts, on the other hand, have a cash in fee of up to Php 100,000. If you want to upgrade your account today, visit this page and follow the instructions.

There is a way you can easily keep track of your monthly or daily cash in limits. Here’s how:

1. Log in to your PayMaya account.
2. Locate the menu icon that’s at the top left corner of the app’s home screen and tap on it.
3. Search for “Account Limits.”
4. From here, you can view your account’s daily and monthly limits on this page.

Daily cash in limits reset on the next day while monthly limits reset on the first day of the following month.

If you encounter any problems with our cash in partners, let us know by contacting us through our official support channels:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

PayMaya is always ready to listen to your concerns. In the meantime, you can add money to your account through our other PayMaya cash in partners.

PayMaya is dedicated to providing you excellent customer service, so we will never make you feel unsafe or uncomfortable when you use our services. That’s why our PayMaya officers, agents, and support staff will never ask you for the following private information:

• You PayMaya Account Password
• Your One-Time Password (OTP)
• Your PIN
• Your Complete Card Number with CVV and Expiry Date

IMPORTANT: If our agents, officers, and support staff have made your PayMaya experience unpleasant, you can report them to our hotline at (632) 8845-77-88 or through our Toll Free number: 1800-1084-57788. You can also call us if you suspect that the person you’re speaking to is pretending to be a PayMaya representative. To help keep your account secure, PayMaya recommends changing your PIN and account passwords regularly.

For other PayMaya questions, concerns, and suggestions, you can reach us through the following support portals:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares