Time used to be when transacting with national government agencies and local government offices consumed much of your day as you patiently lined up in various counters to make payments, or waited days or even weeks if you needed to obtain certain documents. . If you happened to be abroad, securing such documents or making payments would even require additional paperwork, like authorization letters, power of attorney, affidavits, and the like.
Fortunately, along with advancements in technology and the government’s serious commitment in improving operational processes, such transactions have become much easier, more convenient, and more hassle-free. In turn, this has helped Filipinos in the fulfillment of other tasks and processes where these government documents and payments are needed, such as traveling abroad, applying for work, getting married, and many others.
Here are the main reasons why dealing with the government is something clients should look forward to these days:
Availability of Cashless and Contactless Payments
National government agencies are now leveraging the power of e-finance and are partnering with digital solutions providers to enable alternative modes of payments for customers. Other than just handing over cash or check payments, a client can now simply whip out their smartphone and use the Maya app to scan QR codes. These static matrix codes can be found conveniently displayed on counters of partner government offices nationwide. Not only is this payment method safe and secure, but it also contributes to speeding up the lines at cashiers and payment windows.
A lot of national government agencies now also utilize revolutionary POS devices like the Maya ONE. Aside from the traditional method of swiping one’s credit card or debit card to pay for transactions, a client can also simply dip their EMV-embedded card or tap their NFC-enabled card for lightning-quick payment. The Maya ONE device can also process payments via a number of emerging e-wallet networks, as well as through using a unique, dynamic QR code on the Maya app, which provides additional security and peace of mind.
Increased Accessibility Through Online Resources
Almost all government agencies these days can be contacted online and through their websites for inquiries. Additionally, in many cases, requesting for government documents and certifications, as well as paying government dues and taxes no longer requires a client to physically visit concerned government offices.
One can also make one’s payment for fees, taxes and other dues immediately on government sites that feature the Maya Checkout online payment gateway. Just as a client would normally check out from their favorite shopping or e-commerce sites, they can use their credit card, debit card, Maya mobile wallet, and other emerging payment methods like WeChat and GrabPay to pay for their government transactions.
To make sure that the online payment experience is seamless, secure, and safe, there are dedicated Maya Checkout plug-ins for some of the most popular ecommerce platforms like Shopify, Magento, WooCommerce. A client can pay more confidently and be assured against cybersecurity issues with these tailor-fit online payment channels.
Presence of Satellite Locations and Mobile Caravans
Increasingly, the national government has been reaching out to underserved Filipinos in densely populated urban areas as well as far-flung rural communities. Instead of having citizens line up in government agencies, the government has been bringing its offices closer to the people, such as through satellite locations in malls and onsite caravans in barangays, villages, and community centers.
Financial transactions in these mobile locations are made possible through portable POS devices like the Maya ONE Lite. This nifty light version of the versatile Maya ONE unit can similarly process dip and tap card payments and a number of other payment methods wherever there is mobile data or Wi-Fi connectivity. Customers simply need to present their payment cards or whip out their mobile phones to settle their fees, taxes, or government dues.
Indeed, the next time Filipinos need to acquire government documents or settle their government dues, they don’t have to fret because digital and mobile payment solutions are now prevalent in many national government agencies and offices across the country. Here is a list of some of the most common transactions and requests clients can make at government offices using various Maya digital financial solutions:
-Payment for requests for birth certificate, marriage certificate, and other civil registry documents at the Philippine Statistics Authority (PSA)
-Payment of contributions to the Social Security System (SSS)
-Payment of contributions and loan amortizations, as well as deposits to membership savings accounts under the Home Development Mutual Fund (HDMF) or Pag-IBIG
-Remittance of fees and taxes to the Bureau of Customs (BOC)
-Payment of taxes to the Bureau of Internal Revenue (BIR)
-Payment for business name registration and company registration at the Department of Trade and Industry (DTI) and Securities and Exchange Commission (SEC)
The list of government agencies and offices hooking up with digital payment technology is growing, thanks to the increasing popularity of mobile wallets and emerging alternative payment methods. Transacting with the government has definitely been made an easier and more enjoyable experience with the help of solutions providers such as Maya—further freeing up valuable time for citizens to take care of many other important daily life matters.
